Frequently Asked Questions

The shipping time will vary depending on the service level you choose and the destination of your package. You can check delivery times for specific services with contacting Customer Service.

Yes, we offer pick-up services for your convenience. Simply contact our customer service team to schedule a pick-up time that works for you.

Yes, we offer shipping insurance for an additional fee. This will provide coverage for lost or damaged packages during transit.

Yes, we offer packaging services for an additional fee. Our team will ensure that your package is securely packed and ready for shipment.

Yes, we offer freight shipping services for oversized items that cannot be accommodated by standard shipping methods. Contact our customer service team for more information.

Yes, our travel agency can assist you with visa applications and provide you with the necessary information and support throughout the process.

Yes, we offer group travel packages for various destinations catering to the needs of large groups such as families, friends, or corporate groups.

Yes, we offer special travel packages for various occasions such as honeymoons, anniversaries, birthdays, and more. We can help you create unforgettable and memorable experiences for your special moments.

Our travel agency will transparently disclose all fees and charges associated with your booking before you make any payment. We ensure that there are no hidden costs and provide you with a breakdown of all expenses for full transparency.

In case you need to cancel or change your booking, please contact our travel agency as soon as possible. We will assist you in making the necessary changes and inform you about any cancellation policies that may apply.